PCB fabrication specialist come and go, but to stay in the business you need to look after your customers. Finding a fabricator with a good track record is essential.
Is the fabricator you are considering ISO 9001 audited? Maybe you want a higher level of assurance, in which case consider looking for a fabricator with a much more stringent assurance certification, such as AS 9100 or BS EN ISO 13458.
If so, are they both completed in the same place or in different places?
Manufacture and assembly in one location reduces logistical issues and potential lead times.
A short-term trader will have a different approach to the supply of materials, and a different capability of sourcing products when things get tough.
A fabricator who takes time to build relationships with their suppliers will have a better window onto the global commodities market, so they can head off potential stumbling blocks that could affect your supply chain before you hit them.
You can usually trust your first impression when it comes to identifying whether a company is a long-term partner or a short-term opportunist.
Get clues from information about where their customer services team are based, how familiar the customer services team are with the PCB process, and whether they will work with you to truly understand your product and processes, and the level of input they will give to your design.
Don’t be fooled by a speedy quote. Companies who return a quick quote without a real review of the design files leave you open to creeping costs and compromise on materials.
More reliable fabricators will perform a thorough review of the design files before quoting.
On occasion, in the review of design materials, our engineers have been able to make suggestions for enhanced accuracy or greater cost efficiencies that can be made without compromising performance.